Shipping policy

Shipping Policy

1. Order Processing Time

Orders are processed within 1-3 business days, excluding weekends and public holidays. You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Rates and Delivery Times

• Domestic Shipping (Pakistan): We offer free standard shipping for all orders within Pakistan. Delivery times vary based on your location and will be displayed at checkout.

• International Shipping: We ship internationally to most countries. Shipping rates and delivery times vary based on the destination and shipping method selected at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

3. Shipping Methods

We use reputable carriers to ensure your order is delivered safely and on time. Available shipping methods will be displayed at checkout. We offer the following options:

• Standard Shipping
• Expedited Shipping
• Overnight Shipping

4. Shipping Addresses

Please ensure that your shipping address is correct before placing your order. We are not responsible for delays or issues caused by incorrect or incomplete addresses. If you need to make changes to your shipping address after placing an order, please contact us as soon as possible.

5. Tracking Your Order

Once your order has been shipped, you will receive an email or SMS with a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier's website.

6. Delivery Issues

If your order does not arrive within the expected delivery time, please contact us at contact@mvrck.com for assistance. We will work with the carrier to resolve any issues and ensure your order is delivered.

7. Shipping Costs

• Domestic Shipping (Pakistan): Free standard shipping on all orders.

• International Shipping: Shipping costs are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed at checkout before you complete your purchase.

8. Order Cancellation

If you wish to cancel your order, please contact us immediately. Once an order is processed or shipped, it cannot be canceled, but you may be able to return the item according to our Return Policy.

9. Lost or Damaged Shipments

In the rare event that your shipment is lost or damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and provide a replacement or refund as appropriate.

10. Customer Support

For any questions or concerns regarding shipping, please contact us at contact@mvrck.com. Our customer support team is here to assist you with any shipping-related inquiries.